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Thread: ZASS 483 Installer Failed to Initialize

  1. #1
    ddwhatley Guest

    Default ZASS 483 Installer Failed to Initialize

    I'm getting an error when trying to install the ZASS 483 patch.
    A pop-up appears that says, "Installer failed to initialize. Please try to download and run the installer again."
    I've deleted and downloaded the file three times now with the same result.
    I've rebooted the PC several times.
    I've even disabled ZASS before downloading the file.
    I'm not using any special downloaders, just Windows XP.
    Any ideas?
    Thanks.
    -ddw

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    marcbrz Guest

    Default Re: ZASS 483 Installer Failed to Initialize

    Same here.
    Exactly the same.

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: ZASS 483 Installer Failed to Initialize


    <BLOCKQUOTE><HR>ddwhatley wrote:
    I'm getting an error when trying to install the ZASS 483 patch. A pop-up appears that says, "Installer failed to initialize. Please try to download and run the installer again." I've deleted and downloaded the file three times now with the same result. I've rebooted the PC several times. I've even disabled ZASS before downloading the file. I'm not using any special downloaders, just Windows XP. Any ideas? Thanks. -ddw

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..
    I just did aClean Uninstall: (and everything works OK..(you may have to go into Program Control and check the settings for your other programs..)Try a clean unistall of the program then reinstall the program.....

    1.) Download a Current Copy of Zone Alarm Security Suite from
    ZA website in the release history section.

    http://download.zonealarm.com/bin/fr...seHistory.html


    2.) Go into ZA Overview/Preferences and Un-Check "Load Zone Alarm on Startup"
    3.) Reboot Computer to Remove Zone Alarm drivers from Memory..
    4.) Temporarily shut down any other AV/AS Security programs that May Conflict with ZA Install

    5..) Click on Start -&gt; Programs -&gt; Zone Labs
    RIGHT-click on Uninstall Zone Labs Security, then select Properties.
    Under Target you will see the following line (the actual drive may be different on your system):
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninstexe"
    Change it to:
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean (add a space and then the /clean)
    Click OK to save the new command line.
    Click on Start -&gt; Programs -&gt; Zone Labs -&gt; Uninstall Zone Labs Security
    Click OK to run the uninstaller, and OK any security alerts that pop up.
    say "Yes when being prompted for the removal of all files and allow TrueVector to shut down.
    - Reboot


    Using something like this Freeware CCleaner &lt;--- http://www.ccleaner.com/download/bui...wnloading-slim
    , will help do the cleanup as well on both the Hard drive and the Registry .


    Now You can Re-install the ZA program. Accept the default setting and choose TRUSTED ZONE and not the INTERNET ZONE..follow on screen instructions..Good Luck..Make sure that you did not Corrupt the New Download, ( Best suggestion is to Use IE6 or IE7 Browser, and do not use any Download Manager or Accellerator like GETRight, and Shutdown any Backgrownd programs durring the Download that may Block or Interfere with the ZASS Download.. and Don't play Games, Music or Surf the Net while the Download is in Progress..
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.483.000

    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:954885423
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4235
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    ddwhatley Guest

    Default Re: ZASS 483 Installer Failed to Initialize

    I found it.
    Windows didn't recognize the security certificate as being from ZoneLabs.
    I turned off ZASS and then tried again and it worked like a charm.
    I suppose I could have also changed the security zone in IE as well.
    Thanks.
    -ddw

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