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Thread: I tried to install the latest version of ZA free version...

  1. #1
    blackvan Guest

    Default I tried to install the latest version of ZA free version...

    I tried to install the latest version of ZA free version (zlsSetup_70_483_000_en.exe) to overcome the Microsoft problem (KB951748), but ZA can't get past my anti-virus software - CA Anti-virus. ZA wants me to uninstall it - which I'm not going to do. Can ZA and CA maybe get together on this?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)

  2. #2
    nightlight Guest

    Default Re: I tried to install the latest version of ZA free version...

    I am having the same thing with AVG, I've took AVG out and made sure nothing was running in the background and still was getting the same message. I have never had this before, so anyone knows a work around so I can get Zone back on please.

    Win XP
    Zone free
    AVG 8

  3. #3
    birdwatcher Guest

    Default Re: I tried to install the latest version of ZA free version...

    Correct me if I'm wrong, but I think the "free" version also contains a trial version of the security suite. If that is right, it would be nice if ZA would provide firewall only download.

  4. #4
    roycc Guest

    Default Re: I tried to install the latest version of ZA free version...

    Yep, same problem here...Says can't install the new update with CA antivirus...That's strange since I hasn't caused any problems before...I am not going to uninstall my CA AV since I paid good money for it and am running it on three computers with ZA free firewall...
    What's up with all that now...????...Am I going to have to find another firewall that will get along with CA antivirus...???????????

  5. #5
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    10,466

    Default Re: I tried to install the latest version of ZA free version...


    <BLOCKQUOTE><HR>blackvan wrote:
    I tried to install the latest version of ZA free version (zlsSetup_70_483_000_en.exe) to overcome the Microsoft problem (KB951748), but ZA can't get past my anti-virus software - CA Anti-virus. ZA wants me to uninstall it - which I'm not going to do. Can ZA and CA maybe get together on this?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)

    <HR></BLOCKQUOTE>Here is a Clue..all version of ZAFree for Win XP ever since the First ZAFree Ver. 7.0 contain the full Trial of ZA Security Suite.. 44.6Mb, nearly three times bigger than the original ZAFree Ver 6.0,this is a Marketing Ploy to offer FRee users a chance to try the 15 day trial of the Full Security Suite, even though durring the Install process you can Decline the Free Trial of the Security Suite, the fact that the ZA Anti-Virus and Anti-Spyware install modules are included in the ZAFree Install package will Conflict with any other Anti-Virus or Anti-Spyware that you have pre-installed before installing ZAFree .2.) Please note that ZAFree does not always play nice with many security tools. For example, ad-aware, Ad-watch, AVG 8, spybotS&amp;D, Spyware Doctor, Spysweeper. For sure it cannot be installed if you have still another Antivirus software or Firewall (other than Windows Firewall) installed or active.

    To troubleshoot ZAFree issues it is highly recommendedthat youremove all the above and install them back on (if you really need to) after your ZAFreeis installed and configured and runningas it should. If you have not installed any of the above ensure that NO left overs areon the system (they can conflict with the ZA install).
    You must go into ZA Overview/Preferences and UN-Check "Load ZoneAlarm Free on Startup"3. Reboot the Computer. 4. Install the new ZA update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..


    Please Post back with your Progress Report..

    <HR>

    Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.


    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:955144755
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4245
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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