After downloading the renewal of ZASS 3 user, the program would not install completely. Choked at 53%, and I had to turn off the computer. The the program said first, subscription expired, then it said it was renewed. Ok, fine. I put in the new license key, and it said it was updated successfully, BUT the new key number does not show on the tab.
AND - It wont let me update the antivirus- anti-spyware! Nothing happend when I press the button.
I had no problems of this sort when I first installed zone Alam last year, this is so ridiculous. I have wasted about 3 hours on this so far. My time is worth more than the money I will lose if I discard this.
I am so frustrated I don't know what to do,please help.
Thank you very much.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite