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Thread: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

  1. #1
    clickcardo Guest

    Default ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    I understand 7.1.254 exists or is it only for the free version?
    If it does why does not my Pro 248 checker automatically find it?Why does it not find it when I hit the "Check For Update" button?
    How do I get the up and do I install over 248 when I do?
    Thanks.CC

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.


    <BLOCKQUOTE><HR>ClickCardo wrote:
    I understand 7.1.254 exists or is it only for the free version?If it does why does not my Pro 248 checker automatically find it?Why does it not find it when I hit the "Check For Update" button?How do I get the up and do I install over 248 when I do?Thanks.CC

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE>ZA Tech Support and Custmer Service do notRead this ZA User Forum..There two Seperate Web-links for those two services..Customer Service www.zonealarm.com/csform or Click on the Customer Service Icon at the Bottom of this Message..ZA Tech Support (Requires Valid ZA License Key) www.zonealarm.com/tsform
    Here is a Direct Download Link to ZAPro 7.1.254.000 for Vista..http://download.zonelabs.com/bin/fre...ory_vista.html---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.015.000 32-Bit (BETA)
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:957182966
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200808.4375
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:7.1.254.000

    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4375 &lt;== New Update
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    clickcardo Guest

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    George

    Thanks for all the info. The screen captures were most helpful.

    I had already found the public copy of 7.1.254.000.
    Do I install it over 248 in place or is an uninstall/install necessary?

    Thanks
    CC

    PS : the 254 I downloaded is just 205KB so it must be a downloader of some type itself. I would assume that would complicate the issue. No? Also, I have the straight firewall. I use NOD32 for my Anti-Virus.

    Message Edited by ClickCardo on 08-14-2008 11:31 AM

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
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    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.


    <BLOCKQUOTE><HR>ClickCardo wrote:
    George

    Thanks for all the info. The screen captures were most helpful.

    I had already found the public copy of 7.1.254.000.
    Do I install it over 248 in place or is an uninstall/install necessary?

    Thanks
    CC

    PS : the 254 I downloaded is just 205KB so it must be a downloader of some type itself. I would assume that would complicate the issue. No? Also, I have the straight firewall. I use NOD32 for my Anti-Virus.

    Message Edited by ClickCardo on 08-14-2008 11:31 AM
    <HR></BLOCKQUOTE>
    The Simplest method is:1.) download the New Za 7.1.254.000 and save to the HDD..2.) go into the Current ZoneAlarm, Overview/Preference and Un-Check "Load Zone alarm on Startup"and RE-boot the ComputerComputer (this will Remove TrueVector and other ZA Drivers that may conflict with the new install)then when the Computer load everything , disconnect from the internet and shut down any otjher Security Programs like Anti-Virus Etc.. that mat conflict with ZA..3.) Click on the ZA Install files, and accept the Default Settings.. and Choose Trusted Zone and Not Internet Zone..Now reboot and you should be OK..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    clickcardo Guest

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    George please persist with me as I am still confused.

    As I mentioned the only thing you can download is a 205KB downloader/installer/whatever-it-is. I believe when you run it you have must have an internet connection. So is there something else you are telling me I have to download before cutting my internet? If yes how do I get it? If not do I just cut my internet and then run the 205KB file?

    Thanks
    CC

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.


    <BLOCKQUOTE><HR>ClickCardo wrote:
    George please persist with me as I am still confused.

    As I mentioned the only thing you can download is a 205KB downloader/installer/whatever-it-is. I believe when you run it you have must have an internet connection. So is there something else you are telling me I have to download before cutting my internet? If yes how do I get it? If not do I just cut my internet and then run the 205KB file?

    Thanks
    CC
    <HR></BLOCKQUOTE>The reason for the 205kb Installers for Vista Downloads, is make sure you know what OS your Downloading for..Many ZA Users with WinXP try to Download ZA 7.1 for their WinXP OS, under the mistaken Idea that ZA 7.1 is an Update for ZA 7.0..So when the 205kb installer ask to choose WinXP or Vista, When the Choose Win XP they get 7.0.483.000 and not 7,1.254.000 that is intended for Vista..When You Click on the 205KB files for ZAPro , while connected to the Internet, it will ask you if you want the ZAP for WinXP or for VistaChoose Vista, the Choose to Save the File to your Hard drive or Desktop..Once you have the Full Install program for ZAP for Vista, thwen you can disconnect from the Internet to complete the previous instructions..
    ---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.015.000 32-Bit (BETA)
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:957182966
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200808.4375
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4375 &lt;== New Update
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    clickcardo Guest

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    Thanks a bunch George. You've answered my every question and I now no exactly what to do.

    CC

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.


    <BLOCKQUOTE><HR>ClickCardo wrote:
    Thanks a bunch George. You've answered my every question and I now no exactly what to do.

    CC
    <HR></BLOCKQUOTE>Your Welcome..Please post back with your progress report..---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.015.000 32-Bit (BETA)
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:957316279
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200808.4385
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4385 &lt;== New Update
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    clickcardo Guest

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    George

    Finally was able to find the time to install the new version.
    It went easily and successfully thanks to your instructions.

    CC

  10. #10
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Pro 7.1.248 update checker does not find 7.1.254. Why.

    Your Welcome
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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