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Thread: ZA Pro version 8.0.015 /Task Manager

  1. #1
    tasman Guest

    Default ZA Pro version 8.0.015 /Task Manager

    instaled version 8.0.015 with no problems, but I now noticed when I open the task manager all the names are missing under the user name heading. any idea how to get them back
    Tasman

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: ZA Pro version 8.0.015 /Task Manager


    <BLOCKQUOTE><HR>tasman wrote:
    instaled version 8.0.015 with no problems, but I now noticed when I open the task manager all the names are missing under the user name heading. any idea how to get them back
    Tasman

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE>It sounds like your ZA Database may be corrupted

    ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together then

    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot



    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tasman Guest

    Default Re: ZA Pro version 8.0.015 /Task Manager

    I just tried that and did not helpTasman

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: ZA Pro version 8.0.015 /Task Manager


    <BLOCKQUOTE><HR>tasman wrote:
    instaled version 8.0.015 with no problems, but I now noticed when I open the task manager all the names are missing under the user name heading. any idea how to get them back
    Tasman

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE>
    1.) check ZA Program Control Program Tab to make sure some changes of your Windows files are not Restricted?NOTE: Make sure all of the following Programs have Trusted and Internet access (2 Green Check Marks):a.) All Microsoft and Windows Programs have Green Check marks for Trusted and Internet Access..b.) Generic Host Process for win32 Services (svchost.exe) also allow Trusted Server Rights (no Internet Server Rights)c.) IE Crash Detectiond.) Internet Explorer or FireFoxe.) Malicious Software Removal Toolf.) True Vector Service (If it is listed)g.) Zone Alarm Clienth.) Zone Alarm Updating Clienti.) Your Email Client needs Trusted, Internet accessand Send Mail all need Green check Marks..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    tasman Guest

    Default Re: ZA Pro version 8.0.015 /Task Manager

    they all are set right, this is wierd huh
    Tasman

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: ZA Pro version 8.0.015 /Task Manager


    <BLOCKQUOTE><HR>tasman wrote:
    they all are set right, this is wierd huh
    Tasman
    <HR></BLOCKQUOTE>"Murphy's Law in action.." X-(I had a simular problem yesterday after Updating my Nvidia Drivers, my MS Outlook 2007 misteriously lost Email Connection on some of my Email Accounts..After lots of trial and Error and Hair Pulling.. A simple run of "CHKDSK" of C: and Reboot and Outlook started working OK with all of my Email accounts?Go figure..If that had not worked, my Next Choice was Resture from a Current Acronis True Image Full Backup..--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite 32-Bit version:8.0.015.000
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:958096885
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4485 &lt;== New Update
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    tasman Guest

    Default Re: ZA Pro version 8.0.015 /Task Manager

    GeorgeV, Your not going to believe this but had to go out for a few minutes and came back and logged on and the names are now there know. Sometimes you have to just scratch your and wonder.
    Thanks for your help!!
    Tasman

    Message Edited by tasman on 08-27-2008 05:38 PM

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: ZA Pro version 8.0.015 /Task Manager


    <BLOCKQUOTE><HR>tasman wrote:
    GeorgeV, Your not going to believe this but had to go out for a few minutes and came back and logged on and the names are now there know. Sometimes you have to just scratch your and wonder.
    Thanks for your help!!
    Tasman

    Message Edited by tasman on 08-27-2008 05:38 PM
    <HR></BLOCKQUOTE>Thanks for the feedback,Hahaha..http://s118.photobucket.com/albums/o...th_madwife.gif That is an old Programers axium.. http://s118.photobucket.com/albums/o..._honeybear.gifSometimes the best solutionis towalk away from the Computer and take a break..http://s118.photobucket.com/albums/o...2/th_paker.gif
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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