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Thread: Upgrade 8.0.020.000 - Files in c:\Docs...\Temp and in c:\Windows\Internet Logs

  1. #1
    ananda Guest

    Default Upgrade 8.0.020.000 - Files in c:\Docs...\Temp and in c:\Windows\Internet Logs

    Hi
    After having read all the ups and downs of installing ZASS 8.0.020.000 I first made a drive image and then did things as they wre described:1. Uncheck Load at Start Up.2. Reboot3. Install
    The installation went very smoothly and as far as I know everything works as wanted.
    But as I am not exactly a pro in these matters, I'd like to know whether the following (folders and files)
    may be removed without causing any problems:
    1.)
    C:\Documents and Settings\Administrator\Local Settings\Temp\071008110417

    and containing 10 files





    It goes together with C:\WINDOWS\Internet Logs\installer_071008110417.log





    Both of them were put in those folders when I installed ZASS 7.0.483.000
    2.) C:\Documents and Settings\Administrator\Local Settings\Temp\090508101246

    and containing 7 files





    It goes together with C:\WINDOWS\Internet Logs\installer_090508101246.log





    Both of them were put in those folders when I installed ZASS 7.0.483.000
    What other files in C:\WINDOWS\Internet Logs may be removed without causing any problems?
    Thanks in advance.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: Upgrade 8.0.020.000 - Files in c:\Docs...\Temp and in c:\Windows\Internet Logs

    Hi!
    files in temp folder can be removed without problems...
    files in Internet Logs should be left alone. Do you have any special need to remove them?

    If things goes wrong these files may be needed by ZAlabs for a proper troubleshooting.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ananda Guest

    Default Re: Upgrade 8.0.020.000 - Files in c:\Docs...\Temp and in c:\Windows\Internet Logs

    Hi, Fax
    Thanks for your swif response.
    No, I don't really have any need to remove files in Internet Logs.
    I just don't want to see it mixed up with logs files from different versions, such as the ones I mentioned.
    So one more question: can I remove that
    ZASS 7.0.483.000 log file from Internet Logs withoput causing any problems for the program?
    Kind regards.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: Upgrade 8.0.020.000 - Files in c:\Docs...\Temp and in c:\Windows\Internet Logs

    Hi!
    yes, you can remove ZA 7 log files without causing any problem.
    In any case, you will not be able to remove core files needed by ZA. You will get an access denied.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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