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Thread: Vista Premium Installation problem

  1. #1
    markcox Guest

    Default Vista Premium Installation problem

    Hi guys,
    Half way through installation in Vista I get the following message from windows:
    Zone Alarm Client has stopped working. A problem caused the program to stop working correctly. Windows will close the program.......
    Anyone got any ideas?
    Works fine on my desktop with Vista installed....! Tried with Windows firewall off, no different after several attempts of unistalling and reinstalling.......I've run out of ideas......
    Cheers,
    Mark


    Operating System:Windows Vista Home Premium
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,650

    Default Re: Vista Premium Installation problem

    HI!try to clean remove ZA and reinstall.To remove ZA follow this instructions:http://www2.nohold.net/noHoldCust542...n_install.html(REMEMBER to remove the folders detailed at the end of the document and keep note of your license)Once removed try to clean your system with afree registry/system cleaner. For example, ccleanerhttp://www.ccleaner.com/download/bui...wnloading-slimEnsure you are not running other overlapping security tools. ZASS does not play nice with many of them.Spyware Doctor, Spysweeper, SpyBotS&D, Adaware, other antispyware, other anitvirus, other HIPS protections, etc. Remove them and install back (if your really need to) after you see ZA is working as it should.Ensure you are not infected by malware. Check your system with a on-line virus check.For example: http://www.kaspersky.com/virusscannerDownload again the installer of ZA:http://download.zonealarm.com/bin/fr...teSetup_en.exeInstall with default settings do NOT alter them...Cheers,Fax

    Click here for ZA Support
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