I upgraded my computer yesterday to ZAIS 8.0.20, Everything came up except the antivirus, for some reason the antivrus is turned off. The status on the overview shows that the antivirus isn't properly set. I Uninstalled za using the uninstall utility and then installed again with the same result.
Windows XP SP3
Zone alarm security version:8.0.020.000
True vector security version:8.0.020.000
Anti-virus engine version:22.214.171.1248, DAT file version 0 ----- Should the DAT file be some other number other than 0
Anti-spyware engine version:126.96.36.199, DAT file version 01.200809.4555
I have raised it at ZA technical support. The email I got said it would take 3 to 4 days. Meanwhile if anyone has any suggestions let me know.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite