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Thread: ZASS 8.0.20 and HP printer drivers on Vista SP1

  1. #1
    mreosxxxx Guest

    Default ZASS 8.0.20 and HP printer drivers on Vista SP1

    I installed ZASS 8.0.20 on my laptop running Vista SP1. HP Photosmart print drivers v. 10. Printer is wired to the router, and laptop connects wirelessly to the router.
    Any program that prints or print previews
    - word, notepad, etc. - hangs and will not print.
    I did give every HP program in the list "super trust" in ZASS - no effect. Disabling ZASS has no effect. Uninstalling ZASS restores printing ability. I tried
    uninstalling printer drivers and
    reinstalling ZASS -
    and Word, notepad, etc. do not hang (obviously can't print, tho).
    In other words, if both ZASS and HP print drivers are on the machine... programs using printer will hang.
    Anyone else have this problem or a solution.



    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,806

    Default Re: ZASS 8.0.20 and HP printer drivers on Vista SP1


    <BLOCKQUOTE><HR>MrEosxxxx wrote:
    I installed ZASS 8.0.20 on my laptop running Vista SP1. HP Photosmart print drivers v. 10. Printer is wired to the router, and laptop connects wirelessly to the router.Any program that prints or print previews- word, notepad, etc. - hangs and will not print. I did give every HP program in the list "super trust" in ZASS - no effect. Disabling ZASS has no effect. Uninstalling ZASS restores printing ability. I trieduninstalling printer drivers andreinstalling ZASS -and Word, notepad, etc. do not hang (obviously can't print, tho).In other words, if both ZASS and HP print drivers are on the machine... programs using printer will hang.Anyone else have this problem or a solution.

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..I have Several different HP Printers used by my Four computers, with ZASS on WinXP SP3, Vista Ultimate Sp1, and Vista Home Premium Sp1 ZAPwith no problem printing..Here is what I did.. In ZA program Control/Program section , in addition to Granting 3 bars Supper Status and Trusted and Internet access, I also Right click on that File Listing and Click on "OPTIONS", Then add Checks to the Top two Options.. and click OK..There may be more than one HP Driver programs that need this change to..Good Luck..
    GeorgeV
    ZoneAlarm® Extreme Security


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