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Thread: ZA Security Suite 8 Upgrade is not an upgrade.

  1. #1
    tripplec Guest

    Default ZA Security Suite 8 Upgrade is not an upgrade.

    I received an alert last week that Version 8 update was available as with others in the 7.0 series. I had an option to download and install it. So I thought why not as previous
    updates completed without issues. Well after selecting UPGRADE in the installer and NOT clean install. I now found that it is a new program requiring a different serial number. Hence a purchase is required to continue with it. I will have to go back to 7.0 but saw others having problems. Why offer and upgrade which requires and new
    purchase without specifying it beforehand. I don't want to buy and new version if that is what its about.

    Message Edited by tripplec on 09-11-2008 06:22 PM

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,466

    Default Re: ZA Security Suite 8 Upgrade is not an upgrade.


    <BLOCKQUOTE><HR>tripplec wrote:
    I received an alert last week that Version 8 update was available as with others in the 7.0 series. I had an option to download and install it. So I thought why not as previous updates completed without issues. Well after selecting UPGRADE in the installer and NOT clean install. I now found that it is a new program requiring a different serial number. Hence a purchase is required to continue with it. I will have to go back to 7.0 but saw others having problems. Why offer and upgrade which requires and new purchase without specifying it beforehand. I don't want to buy and new version if that is what its about.

    Message Edited by tripplec on 09-11-2008 06:22 PM
    <HR></BLOCKQUOTE>As long as your License for version 7.0 has not expired, you may upgrade to version 8.0 for Free,However, I do not recommend upgrading at this time due to a few problems with 8.0.020.000I Suggest going back to ZASS Version 7.0.483.000Until the Developers come up with a Fix.. for 8.0
    GeorgeV
    ZoneAlarm® Extreme Security


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