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Thread: Where is ZA On the latest problems with ver 8.xxxxx

  1. #21
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    We are ALL Users here... So Only the Moderator can Speak for Checkpoint..1.) usually Beta Testing takes 3 weeks or up to 60 days of the Limited BETA License if a New Beta is not released..The 8.0.020 Beta was Only one weekor so before it was Released.. and you see what Happened..Please Read the Following Advice from the Moderator..http://forum.zonelabs.org/zonelabs/b...ssage.id=81278-----------------------------I Suggest going back to ZASS Version 7.0.483.000Until the Developers come up with a Fix..Go to the following Forum Link and follow the Instructions..http://forum.zonelabs.org/zonelabs/b....id=14945#M184

    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.052.000 (32-Bit)
    TrueVector version:8.0.052.000
    Driver version:8.0.052.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:959933788
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4655
    AntiSpam version:5.0.61.9957

    Message Edited by GeorgeV on 09-25-2008 07:33 PM
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  2. #22
    sloopskipper Guest

    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    That was a MONTH ago!
    What is the status now?

  3. #23
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    Please Read the Anouncement Notice at the top of the Page...!!! http://forum.zonelabs.org/zonelabs/ http://s118.photobucket.com/albums/o..._1readthis.gif http://s118.photobucket.com/albums/o...2/th_1beta.gifZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:961242769
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4775
    AntiSpam version:5.0.61.9957
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #24
    annabel Guest

    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    <blockquote><hr>GeorgeV wrote:
    Please Read the Anouncement Notice at the top of the Page...!!!

    </blockquote>


    It is now the 15th October, and I don't think the previous answer is very helpful. Maybe when the post was originally made there *was* a relevant announcement at the top of the page but today there *isn't*.

    The problem version of ZoneAlarm got installed on my computer via Zone Alarm's normal automated update feature. It caused both my computers to take about 15 minutes to start up and up to 35 minutes to close down - pretty unimpressive when I often need to restart my computer during the day.

    Eventually, I came to suspect it was Zone Alarm and came on to this site to see if it was - there was no notification from Zone Alarm to warn customers what had happened. I don't have the time to wait for my computer to take ages starting up and shutting down. And I don't have the time to completely uninstall and reinstall Zone Alarm either. Also I don't want to have to mess around with beta software.

    So for the last few weeks I had the virus-check on access feature turned off - as suggested by Zone Alarm. I had assumed you would get the issue fixed with a few DAYS at the most.

    So please can you say when you are going to issue a normal update that works properly for your paying customers who just updated their PCs in the normal way?

  5. #25
    Join Date
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    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    Hi!
    just revert to latest version 7 and wait that automatic update feature will notify your of the new update.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #26
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    <HR> annabel wrote:
    <HR>I agree with Guru Fax..The simplest procedure is to:1.Download the ZA 7.0.483installerpreferably with IE7 and no Download Manager/accelerator like Get-Right) (Click the Red Download Now Button)ZAFree http://download.zonelabs.com/bin/fre...seHistory.htmlZAP http://download.zonealarm.com/bin/fr...seHistory.html ZAAV http://download.zonealarm.com/bin/fr...seHistory.htmlZAAS http://download.zonealarm.com/bin/fr...seHistory.htmlZASS http://download.zonealarm.com/bin/fr...seHistory.html2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4. Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..Please note that ZASS does not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS issues remove them and install back once you see that ZA works as it should. For example, spyspweeper, spyware doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, registry locking tools, etc...
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #27
    jonoro Guest

    Default Re: Where is ZA On the latest problems with ver 8.xxxxx

    Quote Originally Posted by forum_moderator View Post
    Hello,ZoneAlarm is still investigating and collecting data on the Slow shutdown, slow coming out of Standby and slow logging off user issue. The automatic update for 8.0 was turned off on Monday.We recommend that users uninstall 8.0 and reinstall 7.When a improved version is ready the automatic update notification will let you know in the client.Best regards,ZoneAlarm

    Message Edited by Forum-Moderator on 09-12-2008 04:19 PM
    Anything new on the new rev? Our subscription to ZoneAlarm Security Suite is about to expire, & as we clicked to renew, we got the offer I've included below re "an upgrade at no extra cost".

    Customer Service wasn't able to provide any information re the resolution to the ver 8 problem from last winter (we're still running 7.0.483.000), & re the stability of the upgrade being offered.

    Thanx.

    JR

    ************
    ZoneAlarm® Extreme Security
    INCLUDES ZoneAlarm ForceField
    Blocks Internet threats that target your browser, shielding you from drive-by downloads, spyware, and identity thieves.
    All the features of ZoneAlarm Internet Security Suite plus:
    • ZoneAlarm ForceField browser security
    • 2GB secure online backup
    • PC Tune-up to make your PC run faster
    MORE SECURITY. SAME PRICE.
    ************

  8. #28
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Post Re: Where is ZA On the latest problems with ver 8.xxxxx

    Quote Originally Posted by jonoro View Post
    Anything new on the new rev? Our subscription to ZoneAlarm Security Suite is about to expire, & as we clicked to renew, we got the offer I've included below re "an upgrade at no extra cost".

    Customer Service wasn't able to provide any information re the resolution to the ver 8 problem from last winter (we're still running 7.0.483.000), & re the stability of the upgrade being offered.

    Thanx.

    JR

    ************
    ZoneAlarm® Extreme Security
    INCLUDES ZoneAlarm ForceField
    Blocks Internet threats that target your browser, shielding you from drive-by downloads, spyware, and identity thieves.
    All the features of ZoneAlarm Internet Security Suite plus:
    • ZoneAlarm ForceField browser security
    • 2GB secure online backup
    • PC Tune-up to make your PC run faster
    MORE SECURITY. SAME PRICE.
    ************
    I have had no problem with ZA Extreme 8.0.400.20 on both my Vista Ultimate and Vista Home Premium 32-bit..

    AFAIK there will not be any futher Revisions to ZA 8.0, as there has been a NEW BETA-9 in Beta in Test mode for several months..

    There is NO ETA on when the ZA Extreme 9.0 will go Public and be in Distribution..
    Last edited by GeorgeV; August 19th, 2009 at 06:56 PM. Reason: fix Typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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