I upgraded to the 8.0.020 version when it first came out and had all kinds of problems, so I removed that version (assume it worked?...) and went back to 7.0.483 which used to work fine. All was well for a few weeks but now TrueVector Service keeps turning itself off and on again and restricting access to the internet. I also get the message 'System Error: Please Reboot' which reappears after reboots.... Sometimes it starts itself, other times I get a pop up asking if I want to re-enable it. All these problems started with Ver 8 and now they are reappearing like the uninstall didn't really happen...
While trying to do a clean install (tried 3-4 times now) I randomly get errors like 'Must close all dialogue boxes first' (none are up!), 'must have system admin privileges' (I am!), never ending anti-virus update checking, 'TrueVector service needs to be restarted', etc etc the list goes on and I get all the common error messages listed on the forums but none of the listed fixes work very long. Whats worse is now its crashing my system when it tries to update the anti-virus, rebooted itself without warning or locked up the computer (forcing a hard reboot).
All this started when MS updated itself and ZASS needed the KB951748 update. All I want to do is fix my firewall and get back to work, why does this have to be such a pain to accomplish? I don't want to be a beta tester or mess around with the guts of my operating system every time something changes in my environment. What do I have to do as a paying customer to get my money's worth and get things working again without an engineering degree?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite