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Thread: Problems after attempt to upgrade to Zone Alarm version 8.

  1. #1
    revor Guest

    Default Problems after attempt to upgrade to Zone Alarm version 8.

    I had version 70_483_000 installed on my latop and two desktops. I was notified that a new version was available, so I downloaded this new version (v8.0) and tried to install it as an upgrade. The upgrade had problems and was not complete. The version 7 that used to work is no longer working, and when I try to re-install this version I keep getting an error message: "You do not have access to make the required system configuration modifications. Please rerun the installation from an administrators account."

    My current 3-PC license expires in April 2009, so that is not an issue. What is the problem?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Problems after attempt to upgrade to Zone Alarm version 8.

    Hi!please remove ZA following this procedure:http://forum.zonelabs.org/zonelabs/b...message.id=103If one step does not apply to you just skip to the next.You may need to perform this procedure in SAFE MODE.Cheers,Fax

    Click here for ZA Support
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