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Thread: problem transfering ZA 8.0.20 to new build computer with AMD athlon 64x2

  1. #1
    treborduni Guest

    Default problem transfering ZA 8.0.20 to new build computer with AMD athlon 64x2

    Hello could someone please help me - I've just built computer with AMD Athlon 64x2 5200 processor on a ASUS M2N-CM DVI Motherboard with a sata hard drive and am running XP Pro Sp2 successfully - However when I came to transfer ZA security suite 8.0.20.0 from my old computer via a memory stick - I get a message that I need a hotfix KB943232 from microsoft - They say the fix is still in testing and avise extreme caution in installing it as damage could insue! - Advice on how to srt out this problem would be greatly recieved

    Thanks
    Rob

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: problem transfering ZA 8.0.20 to new build computer with AMD athlon 64x2

    Hi!
    you need to update XP to Service Pack 3.
    Also note that you cannot 'tranfer' ZA to your new computer.
    You need to install it fresh without any previous loaded settings (unless the two PC have exactly the same hardware).

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    treborduni Guest

    Default Re: problem transfering ZA 8.0.20 to new build computer with AMD athlon 64x2

    Hi Fax
    Thanks for your help - did that and all now hunky dory

    Cheers
    Rob

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: problem transfering ZA 8.0.20 to new build computer with AMD athlon 64x2

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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