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Thread: zlclient will not install

  1. #1
    caclone Guest

    Default zlclient will not install

    Running Vista 32 and trying to install ZoneAlarm Suite 80020. Vista will not let the zlclient install for some reason based on DED, whatever that is suppose to do.

    What is the work-around for this issue?

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    caclone Guest

    Default Re: zlclient will not install

    Sorry for the typo DED should be DEP

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: zlclient will not install


    <BLOCKQUOTE><HR>caclone wrote:
    Running Vista 32 and trying to install ZoneAlarm Suite 80020. Vista will not let the zlclient install for some reason based on DED, whatever that is suppose to do.

    What is the work-around for this issue?

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>



    Please read the following Link and precations..http://forum.zonelabs.org/zonelabs/b...message.id=162Please report back with your progress report..---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.055.000 (32-Bit) BETA
    TrueVector version:8.0.055.000
    Driver version:8.0.055.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:960197400
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4685
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:8.0.015.000
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4685
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    caclone Guest

    Default Re: zlclient will not install

    Thank you for the detailed listing, it will be helpful.

    But, it appears that Acer is the problem. Acer's eDataSecurity Management with it's DEP, Data Execution Prevention.

    Under Programs Add/Remove, this program can not be uninstalled. There was a patch available sometime ago, but it is my understanding that it no longer applies to any recently purchsaed Acer unit.

    As a side note, while this DEP has not allowed zlclient.exe to run, all of a sudden DEP has stopped my stand alone uninstaller program also.

    So what I am looking for is the FIX for this DEP issue which might be the answer for my ZA problem.

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: zlclient will not install

    Acer's eDataSecurity Management, does present a problem..Here is a Link that other Acer User have for solutions..http://forum.zonelabs.org/zonelabs/b...ssage.id=78568You may also want to report the issue Directly to ZA technical support at: www.zonelabs.com/tsform ---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.055.000 (32-Bit) BETA
    TrueVector version:8.0.055.000
    Driver version:8.0.055.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:960197400
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4685
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:8.0.015.000
    TrueVector version:8.0.015.000
    Driver version:8.0.015.000
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4685
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    caclone Guest

    Default Re: zlclient will not install

    That was the solution for me so far.

    Have not re-installed the removed program had since it is a Acer provided program, I will wait until I need to do it.

    Thanks for the help!

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