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Thread: Re: help cant uninstall

  1. #1
    russellc Guest

    Default Re: help cant uninstall

    I have tried all the hints and tips here but still cannot get v.7 uninstalled.
    Running the uninstall I get the 'not the system administartor' message and if installing v 8 I get the 'cannot log into the true vector' service message.
    Running MS restore does not give earlier system set up versions either.
    The web page link from support cannot be found either.
    Help someone please !!!!!!!

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,462

    Default Re: help cant uninstall


    <BLOCKQUOTE><HR>RussellC wrote:
    I have tried all the hints and tips here but still cannot get v.7 uninstalled. Running the uninstall I get the 'not the system administartor' message and if installing v 8 I get the 'cannot log into the true vector' service message. Running MS restore does not give earlier system set up versions either. The web page link from support cannot be found either. Help someone please !!!!!!!
    <HR></BLOCKQUOTE>It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    1.) we don't know what Version of ZoneAlarm you having a problem with? (Free, ZA Suite, ZA AV, ZA AS, Enterprise)2.) We don't know if this is on Windows 2000, WinXP, SP2, SP3?, VistaIf you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor. If you have a question or a problem Please start your own thread. And start only 1 thread for each problem.</COLOR>


    IMPORTANT: Please Right Click on the ZA Tray icon on the Lower Right and Click the "About" Option this will pop up a windows with all the Info about your Version Of ZA including the complete Version Number.. Click the "Copy to Clipboard" and Paste that information Here in the Forum by pressing the "CTRL-V" key..
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.055.000 32-Bit BETA
    TrueVector version:8.0.055.000
    Driver version:8.0.055.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:960707769
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4715
    AntiSpam version:5.0.61.9957
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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