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Thread: I cannot run the exe file

  1. #1
    eberoukas Guest

    Default I cannot run the exe file

    When i' m trying to download the ZA Internet Security software, there is a message: 'Setup was unable to find the msi package or patch'. I downloaded the exe file again and deleted the first one, the same problem again. What can i do?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,463

    Default Re: I cannot run the exe file


    <BLOCKQUOTE><HR>eberoukas wrote:
    When i' m trying to download the ZA Internet Security software, there is a message: 'Setup was unable to find the msi package or patch'. I downloaded the exe file again and deleted the first one, the same problem again. What can i do?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>If youget the following message:

    C:\Users\Pete|zaSuiteSetup_80_298_000_en_exe is not a valid Win32 Application1.) This is a "msi package or patch" error This is MicroSoft Installer telling you that the Download was Corrupted or Incomplete.., this can Happen for several reasons.. a.) Downloading on a Dialup link? b.) using a Download Accelerator/Manager like LiveWire or GetRight can Corrupt the ZA Download.. c.) ZA Download files works best when Downloaded with MS IE Browser.. d.) during the ZA download, Please Shutdown other CPU intensive Programs like Playing Music, Games, Email or Surfing the Internet while Downloading ZA..



    2.) Download ZASS 8.0.298.000 from the ZA Release History Link..http://download.zonealarm.com/bin/fr...seHistory.html

    Message Edited by GeorgeV on 03-16-2009 07:55 AM
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  3. #3
    pwillener Guest

    Default Re: I cannot run the exe file

    You may need to remove the corrupted ZoneAlarm installation with the Windows Installer Cleanup Utility before you can reinstall the latest version.

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