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Thread: Does v8 need a manual un-install of v7?

  1. #1
    mlagrange Guest

    Default Does v8 need a manual un-install of v7?

    Is this one of those "upgrades" that requires
    a
    search & manual deletion for all the ZA files that don't get deleted
    automatically?
    Thanks
    Mark

    Operating System:
    Windows XP Pro
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite


    Message Edited by mlagrange on 10-22-2008 03:47 AM

    Message Edited by mlagrange on 10-22-2008 03:47 AM

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Does v8 need a manual un-install of v7?

    Hi!
    in principle not, unless your ZA 7 is not working correctly.
    No ZA version requires removing an older version. Only if you have problems...

    For a smooth upgrade (not really needed but useful if your OS is not fully in shape):

    1. Uncheck 'Load ZA.. at startup' (ZA overview --> preferences)
    2. Back your ZA settings (ZA overview --> preferences)
    3. Reboot the machine
    4. Install the update

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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