My last posting of this issue was in the General category.
However, I believe this message belongs here.
Ever since I installed ZASS version 8.0.059, whenever I click on a link in a web site home page, such as Amazon.com, eBay,.com. etc, I receive the following error message:
vsmon.exe = Application Error
The exception unknown software exception (0000409) occurred in the application at location0x646f2ee.
All applications lock up for several minutes until the error message shows up.
I usually have to do a restart to bring thinks back to normal.
This issue only started when I installed ZASS 8.059.
I tried doing a complete removal and a squeaky clean reinstall of this version but the same problems occurred.
I tryied various approaches such as running a deep virus/spyware scan in safe mode, using MBAM software to do a malware search that found no (0) problems, resetting internet explore settings.
These actions had no effect.
Also, the windows shut time down time normally took 5 minutes or longer similar to versions 8.015 and 8.020.
So, I completely removed ZASS 8.0.059 and reinstalled version 7.0.483.
Everything is back to normal and running fine.
I simply cannot get any version of 8.0.* to work with my Windows XP Pro and Internet Explorer version 7.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite