I recently updated my computer to 8.0.59 from 7.43. I originally upgraded to 8.02 some time back and antivirus was not enabled and could not fix it either. I did a clean
install, cleaned up registry and installed ZA again.I had input my ZA product key so I know I did a clean install. The only thing I see is a pop up window that says the antivirus is not enabled and click here to update and enable antivirus. When I do that I see the error below. I removed my license number from the error below as I did not want to post it in the forum.
Windows cannot find
'http://redirect.zonelabs.com/redirect/route?oem=1025 =5&mod=8&app=inclient&version=8.0.059 =en&locale=en-US&date=1229644800&link_id=9&dest=welc ome&lic=' '. Make sure you typed the name correctly and then try again. To search for a file, click the Start button, and then click Search.
Please help. I am running a Windows Xp pro SP3 , AMD 2100 system.
ZoneAlarm Security Suite version 8.0.059.000
TrueVector security engine version 8.0.059.000
Driver version 8.0.059.000
Anti-virus engine version 18.104.22.1688,DAT file version 0
Anti-spyware engine version 22.214.171.124, DAT file version 01.200804.3745
AntiSpam version 126.96.36.19957
I am going to raise a ZA ticket as well.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite