I uploaded V8 of ZASS and my computer ran very slowly. I decided to do a clean upgrade but, unfortunately, have not managed to remove the vsmon.exe file it appears and now can't install a new version of ZASS. When I try to install a new version I get a message that I do not have permission to access the directory/service/file windows/system32/zonelabs/vsmon.exe and the installation does not complete. I have tried using ccleaner to get rid of remaining files, starting in Safe Mode and installing from there, nothing has worked so far. Any suggestions?