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Thread: Two Zs in lower right tray

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  1. #1
    jmendel Guest

    Default Two Zs in lower right tray

    Installed ZASS version 8.0.059.000 on my two Win XP Home computers.
    One has regular Z showing in lower right tray.
    The other now has 2 Zs in lower right tray.

    What is the purpose of the 2nd Z?
    Does anyone know why it showed up on one computer and not the other?
    Is this a problem?
    There is only one other entry about 2 Zs in the forum and their message was not answered.
    Skipperone on 7/23/08 asked this same question.

    One Z icon bubble shows "ZoneAlarm Internet Security Suite".
    The other Z bubble shows "ZoneAlarm Options".
    When I click on the latter, it has to do with configuring mailing lists.
    There is also a registration option which when opened states "Buy Now" and asks me for my license key.
    However, it will not accept my active ZAISS license key number.
    It will only accept 4 digits at the end of the license key string and my key has 5 digits.
    Keeps telling me "Incomplete or Invalid license key".
    When I choose "About", version 5.0.61.9957 displays and this corresponds to AntiSpam Version number displayed in the standard ZAISS control center overview window -> Product Info ->Version Information.
    Any help/advice is appreciated.
    Thank you

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    kingkoala Guest

    Default Re: Two Zs in lower right tray

    Try running msconfig and see if ZA is listed in the startup area twice.
    If so, untick one, reboot, and see if you unticked the right one.

  3. #3
    the_cas Guest

    Default Re: Two Zs in lower right tray

    I have the exact problem. any ideas?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Two Zs in lower right tray

    Hi!
    remove ZA with the /clean switch, see here:
    http://www2.nohold.net/noHoldCust542...n_install.html
    ** remember to remove the folders specified at the end of the document and keep note of you license.

    Reinstall, Download the installer from here:
    www.zonealarm.com/zasuitedownload/

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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