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Thread: Re: ZA 8.0.59 upgrade Still full of bugs

  1. #1
    rdcollins Guest

    Default Re: ZA 8.0.59 upgrade Still full of bugs

    Same here. Upgraded to 8.0.059 and encountered two problems:

    1. Shutdown took 6 minutes, which was better than 8.0.020 (11 minutes) but much worst than 7.0.483 (about 30 seconds).

    2. Updates ran hourly no matter what was selected, taking 100% of my CPU for 2 to 5 minutes each time.

    Tried a clean uninstall and then editing the registry, etc., before reinstalling -- same problems. Contacted support, tried their suggestions, didn't help. They said they're aware of the problems and are working on them. So I did another clean uninstall and reverted to 7.0.483, which works pretty well on my computers. Only complaint is that I can't control the time of the updates, which always occur at about 9:30 a.m. regardless of the frequency I select, a very inconvenient time for me.

    Message Edited by RDCollins on 11-02-2008 08:42 AM

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: ZA 8.0.59 upgrade Still full of bugs


    <BLOCKQUOTE><HR>RDCollins wrote:
    Same here. Upgraded to 8.0.059 and encountered two problems:

    1. Shutdown took 6 minutes, which was better than 8.0.020 (11 minutes) but much worst than 7.0.483 (about 30 seconds).

    2. Updates ran hourly no matter what was selected, taking 100% of my CPU for 2 to 5 minutes each time.

    <HR></BLOCKQUOTE>
    1.) the Fix for the Slow Shutdown/Startup..change the following registry data:HK_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Con trol (Click on Control)In the right side of Control look for - WaitToKillServiceTimeoutIf the Value data was set to 200. or 2000 changed it to 20000.After doing this,you shutdown should change to normal.According to MicroSoft the default setting should have been 20000 (milliseconds) 2.) the Hourly AV/AS Definition Updates are being investigated by Tech Support..-----------------------ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:962748427
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    bilarc Guest

    Default Re: ZA 8.0.59 upgrade Still full of bugs

    Great tip... It works fine to me.
    Thanks.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: ZA 8.0.59 upgrade Still full of bugs

    Thank you for your Feedback..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    lalittle Guest

    Default Re: ZA 8.0.59 upgrade Still full of bugs

    How common is it to
    have to use
    the fix listed above?
    In other words,
    is editing this registry key &quot;usually&quot; needed, or is this a relatively rare occurrence?
    If it is a rare occurrence, do you have any idea what circumstances might make this happen?
    For example,
    does having had a previous version of ZA 8 installed
    make a difference?
    Thanks,
    Larry

    Message Edited by lalittle on 11-05-2008 06:11 AM

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: ZA 8.0.59 upgrade Still full of bugs

    Welcome Back LaLittle..1.) this registry Fix for the Slow Shutdown and Slow Start up for WinXP, fixes a Problem not Caused by ZoneAlarm..2.) This Registry Fix of the Registry, fixes a Problem Usually Created by the Use of some commercial Registry Cleaners, and Registry Backups created by some of these Registry Cleaner programs.. The only Registry I trust is the FREE ccleaner.exehttp://forum.zonelabs.org/zonelabs/b...message.id=155--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:962571502
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    lalittle Guest

    Default Re: ZA 8.0.59 upgrade Still full of bugs


    <blockquote><hr>GeorgeV wrote:
    Welcome Back LaLittle..
    1.) this registry Fix for the Slow Shutdown and Slow Start up for WinXP, fixes a Problem not Caused by ZoneAlarm..
    2.) This Registry Fix of the Registry, fixes a Problem Usually Created by the Use of some
    commercial Registry Cleaners, and Registry Backups created by some of these Registry Cleaner programs..
    The only Registry I trust is the FREE ccleaner.exe
    http://forum.zonelabs.org/zonelabs/b...message.id=155
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:962571502
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    <hr></blockquote>Okay -- thanks.
    Larry

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