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Thread: ZoneAlarm 8.0 and eBay

  1. #1
    tersans Guest

    Default ZoneAlarm 8.0 and eBay

    I installed the new 8.0 ZA Security Suite and I have a problem with eBay. When I go to view an Item page in eBay it takes forever to load. It does load a partial page and then stalls for upward minute or two and then loads complete page. If I turn ZA off then everything is ok. So by deduction I figure ZA v8.0 is the problem but I do not know why. I have gone through the program and other settings in ZA but see no reason for this to happen. Any help is appreciated.

    Operating System:Windows Vista Ultimate
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Default Re: ZoneAlarm 8.0 and eBay

    I have Vista Ultimate SP1, and ZASS 8.0.059.000 and Access eBay and PayPal with no problem using IE Browser..1.) has your Browser Settings in Program control changed?2.) in za Privacy / Site-List, I have three entries for eBay, with all Green Check marks..---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:962957395Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:8.0.020.000
    TrueVector version:8.0.020.000
    Driver version:8.0.020.000
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    A Vast 4.8 Anti-Virus Home Edition
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tersans Guest

    Default Re: ZoneAlarm 8.0 and eBay

    Yep mine looks the same but ZA is still the problem for some reason. 7 worked fine but as soon as 8.0 installed this problem came up. The only way I have found around it is to shut down ZA and then everything works fine.

  4. #4
    tersans Guest

    Default Re: ZoneAlarm 8.0 and eBay

    Forgot, PayPal works fine. Wish I could get SP1 to work. Even Dell can't find what is wrong. Vista Ult crashes with SP1 installed (da... Vista). I use Firefox but tried IE and same problems. Really perplexing.

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Default Re: ZoneAlarm 8.0 and eBay


    <BLOCKQUOTE><HR>tersans wrote:
    Forgot, PayPal works fine. Wish I could get SP1 to work. Even Dell can't find what is wrong. Vista Ult crashes with SP1 installed (da... Vista). I use Firefox but tried IE and same problems. Really perplexing.
    <HR></BLOCKQUOTE>Thank you for your Feedback You can Contact Za Tech Support free of Charge at www.zonealarm.com (please use IE Browser, as the Submit function works better with IE)Please include the details of you problem with ZA 8.0 and the Above information about Sp1 on your Laptop.) the more detailed you help request, the better.When you click the Submit button with IE browser, you will receive an auto generated confirmation email with your case number within 10 - 30 minutes, and a reply from Tech support ASAP..Please let us know here in this forum what you find out..Thank you..---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:962571502
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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