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Thread: Zonealarm free will not install

  1. #1
    wilsr Guest

    Default Zonealarm free will not install

    I've been using Security Suite for some time, and decided to give **bleep** Software's "VIPRE" a go, so installed that. It doesn't include a firewall, so I thought I would download ZA free as protection.

    Now, I didn't want to be unprotected firewall-wise while I did this, so left Security Suite running while I downloaded ZA. The download appeared to be only a couple of hundred K, and when I ran it it said it was "Zonealarm Switch" - and the installation failed with a BSOD. This happened twice, and I had to uninstall all ZA functions in safe mode: rebooted and ran OK although a Windoze message said the computer had "recovered from a serious error".

    I reinstalled Security Suite and again downloaded ZA free: this time it was about a hundred Mb and, when run, generated multiple warnings from VIPRE. I clicked "Allow" on all of these. After a few minutes the installation stopped with a message "You do not have access to make the configuration changes".

    A VIPRE scan found a file "GLB1F.tmp" in a folder which doesn't seem to exist "Documents and settings~1".

    Do I have a problem, please?

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Zonealarm free will not install

    Hi!
    I would try to install ZA with VIPRE completely disabled.
    Does it make any difference?

    May be you can check at S unbelt Support?

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    wilsr Guest

    Default Re: Zonealarm free will not install

    Thanks for the reply. The GLB1F.tmp file that has suddenly appeared concerns me - and there are some references to it on the net.

    Do you know a - safe - site that I can go to and find out what it is?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Zonealarm free will not install

    Hi!
    yes.. its normal.. its copied at install.
    Remove all temps files before reinstalling ZA.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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