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Thread: cannot install-help

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  1. #1
    uglyvan Guest

    Default cannot install-help

    I incorrectly suspected ZA was the culprit causing my system to malfunction, so I uninstalled
    it. Then I found the problem elsewhere and attempted to reinstall a new one downloaded from this website.

    That version's installation aborted however with an error that it could not find ssleay32.dll.

    I found a copy of that DLL on the web and downloaded it and placed copies of it in C:\, C:\WINDOWS, and C:\WINDOWS\SYS32.

    I attempted to install it again, but now it aborts during installation with this message, "The ordinal 800 could not be found in the dynamic link library, ssleay32.dll".

    I would like ZA running again on my system. Any suggestions?

    Operating System:Windows XP Home Edition
    Software Version:5.x
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: cannot install-help/ ssleay32.dll missing

    Click here > http://forums.zonelabs.org/zonelabs/...ssage.id=77297
    - you can read the entire thread for more info.<hr>In the end you will probably need to properly un-install ZA and then re-install. Here is one un-install instruction &gt; http://forum.zonelabs.org/zonelabs/b...message.id=103<hr>I'd be very cautious over downloading files over the net to replace any missing files or corrupt ones.:0 I'd avoid it.<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645 follow tips and guidelines to re-install 7.0.483 - you can not install 8.0 series. Sometimes in helps to 'temporarily' shut down all other security software before installing ZA.

    Operating System:
    Windows XP Home Edition
    Software Version:
    <strike>5.x</strike>
    = this refers to your ZA firewall version 7.0.483, etc. - not your windows OS
    Product Name:
    ZoneAlarm (Free)


    Message Edited by NaiveMelody on 11-11-2008 04:13 AM

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