By following the full instructions for completely uninstalling ver 7.0.483 I succeeded in upgrading to version 8.0.059 with no difficulty.
But, once again, my computer running XP Pro takes a full 5 minutes to shutdown as it did with the earlier releases of ZASS version 8.
That's why I had returned to ver 7.0.483.
So, the good news: it's possible to get a clean install of the latest version.
And several odd problems that affected the Alert Logs in version 7.0.483 and various websites disappeared.
But the bad news: the very problem that weeks ago made me dump version 8 --- the slow shutdown -- is still present.
I hadn't seen any messages from other users saying that the same problem still existed, so I finally did the latest upgrade.
Am I the only one experiencing this?
Windows XP ProIE 7
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite