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Thread: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

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  1. #1
    geofizzell Guest

    Default Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

    Hi Everyone,
    I have reinstalled ZASS 8.0.059 using the 27 step manual method suggested by ZA Support. I have made sure to manually remove any
    conflicting
    anti virus or spyware programs,
    files or registry keys that were installed. I used CCleaner
    to help. I had mentioned to support that I was having trouble controlling the update frequency as it updates every hour no matter what it is set to. Does anyone have any suggestions? The rest of the program seems to be working properly. I also tired the reset method.
    Regards,
    George

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...


    <BLOCKQUOTE><HR>geofizzell wrote:
    Hi Everyone,I have reinstalled ZASS 8.0.059 using the 27 step manual method suggested by ZA Support. I have made sure to manually remove anyconflicting anti virus or spyware programs,files or registry keys that were installed. I used CCleanerto help. I had mentioned to support that I was having trouble controlling the update frequency as it updates every hour no matter what it is set to. Does anyone have any suggestions? The rest of the program seems to be working properly. I also tired the reset method.Regards,George

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>Sorry, The Hourly AV/AS Definition update is a known problem that is being investigated by the developers.. No ETA of when it will be fixed..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    geofizzell Guest

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

    Thanks GeorgeV,

    I will wait for the fix.
    Regards, George

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

    Your Welcome..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    lalittle Guest

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

    Does this issue happen even if you completely turn the auto-updates off?
    I haven't installed 8 yet, but I was considering it.
    If it always updates every hour, however, I'll have to continue to stick with 7 until this is fixed (I run applications that I cannot allow to be interrupted by a ZA update.)
    Thanks,
    Larry

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...

    Sorry, The Hourly AV/AS Definition update is a known problem that is being investigated by the developers.. No ETA of when it will be fixed..--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:963402698
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200811.4835
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Hi Everyone, I have reinstalled ZASS 8.0.059 using the...


    <BLOCKQUOTE><HR>lalittle wrote:
    Does this issue happen even if you completely turn the auto-updates off? I haven't installed 8 yet, but I was considering it. If it always updates every hour, however, I'll have to continue to stick with 7 until this is fixed (I run applications that I cannot allow to be interrupted by a ZA update.)Thanks,Larry
    <HR></BLOCKQUOTE>The Hourly AV/AS Check for Definition Updates does not occur when you Disable AV/AS Updates..But That is a Bad Choice..because New viruses are created everyday and The AV Definitions are Updated as soon as a new Anti-Virus Update is availableSometimes Hourly by Kaspersky..New Definitions for the Anti-Spyware are not a frequent, sometimes on a weekly basis..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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