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Thread: ZApro 8.0.059.000 issues

  1. #1
    fenshome Guest

    Default ZApro 8.0.059.000 issues

    Windows security centre reports ZA is turned off all the time even though it is running.
    How do I fix?
    Also my whole system has slowed.
    Any suggestions?
    Kim

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    naivemelody Guest

    Default Re: ZApro 8.0.059.000 Windows reports that ZoneAlarm Firewall is not running

    the short...<hr>1. Shutdown ZA (right click the ZA icon near the clock),
    2. Wait 2-3 minutes,
    3. Re-open ZA (from all programs --&gt; ZoneAlarm --&gt; etc) and unless you have a more serious issue WSC should now recognize ZA.
    <hr>
    As long as you know your ZA is working - really working - that's what more important.
    On some rare occasions with an update (MS Windows update or ZA upgrade)
    - Windows not recognizing ZA firewall does occur - this is a small OS error/ glitch in recognition - only; your ZA firewall is working properly if you see &quot;All Systems Active&quot; in ZA and operations appear normal.<hr>and the long...<hr>As far as ZA is concerned, you could try the following to get Windows security center to recognize ZA, which it ought to
    (preferably off line)
    In ZA, make sure that in Firewall &gt;
    Main -
    tab &gt; Advanced &gt; General settings &gt; 'Disable Windows firewall' &gt; &quot;box is checked.&quot;
    Then shut down ZA (right click on ZA
    tray icon, click &gt;
    &quot;Shutdown ZoneAlarm.&quot;
    In Windows security center, switch on Windows firewall. Security center should show that Windows firewall is on (click chevron next to firewall to read the message).
    Restart ZA from start, programs. Check in security center whether it recognizes that ZA has come on (ZA will have switched off the Windows firewall when you restart it - automatically).<hr><hr>&gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    &gt; Question - in windows Task Manager - do you see only one - zlclient.exe // vsmon.exe ?
    &gt;
    Question - did you?? &gt; prior to new downloading attempt, on your current ZA &gt; go to &quot;Overview&quot; &gt; Preferences &gt; General - &quot;uncheck the box for&quot; = 'Load ZoneAlarm at startup' &gt; click once, wait - it may take a few
    seconds for it to register, but it will clear the box.[*]
    Please restart/ reboot. &lt;[*]&gt;
    Now, download and install your new 8.0. Unloading the current/ old version will ensure less conflicts between the old version and new version; after install you will have to re-start your pc. { This is a Super Tip - that will help prevent some 'true vector/ vsmon.exe
    issues' on upgrades/ updates }[*]&gt; Question - did you un-install the prior ZA version or just upgraded directly?<hr>[/list]<ul>[/list]





    Message Edited by NaiveMelody on 11-10-2008 08:54 PM

  3. #3
    fenshome Guest

    Default Re: ZApro 8.0.059.000 Windows reports that ZoneAlarm Firewall is not running

    as to the question
    &quot;did you un-install the prior ZA version or just upgraded directly&quot;
    I upgraded directly.
    Does this mean I need to uninstall and start clean?
    Kim

  4. #4
    naivemelody Guest

    Default Re: ZApro 8.0.059.000 Windows reports that ZoneAlarm Firewall is not running

    Just a question. Anyhow, how did the short and long work out?

  5. #5
    fenshome Guest

    Default Re: ZApro 8.0.059.000 Windows reports that ZoneAlarm Firewall is not running

    After shutting down ZA and restarting all is OK.
    It only now happens after a complete reboot of the PC.
    This never use to occur prior to this version.

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