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Thread: Successful update after a week trying!

  1. #1
    michael_rowley Guest

    Default Successful update after a week trying!

    I successfully updated my Vista system to v. 8.0.059 today, but only after trying to do it since last Tuesday. The villain turned out to be F-Prot, but I discovered this after completely removing ZoneAlarm (using your recipe, gleaned from my wife's computer) and following your tip that this particular update was not very AV friendly.
    I have used ZoneAlarm Pro for eight years and had no previous difficulty with updates, though I have never had to switch off F-Prot. Perhaps you should warn users before inviting them to update. It would save a lot of tears.
    Michael Rowley

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Successful update after a week trying!

    Thank You for your feedback to the ZoneAlarm USERS Forum....I'm sorry you had a Conflict installing ZAPro, while your had other Security Programs still Running that may Block or Conflict with ZoneAlarm Pro..1.) Generally 3rd party AV programs that don't include Features that may Conflict with the Features in ZAPro, may be Installed after ZAPro is installed and Properly configured.There are Over 60 Million Users of ZoneAlarm world Wide..This User Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction by Other more Experienced Users..
    ZoneAlarm Tech Support and Customer Service do notMonitor this Forum..There are two Seperate Web-links for those two services..Customer Service www.zonealarm.com/csform ZA Tech Support (Requires Valid ZA License Key) www.zonealarm.com/tsform----------------------------------------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:963251328
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4795
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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