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Thread: ZAP Key won't register after the next day

  1. #1
    tomax_x Guest

    Default ZAP Key won't register after the next day

    I once had security suite but it slowed and took my internet away from me sometimes so i uninstalled ZAISS
    I then wanted to try Zonealarm pro and bought it
    It asked for a license key like usual and i entered it
    It said install successful and thought i did it
    The very next day it will revert back to trial
    I went on the link that said verify ZA key is working
    Entered in my key and then it said valid
    I don't get what my problem is

    Operating System:
    Windows XP Pro
    Software Version:
    8.0
    Product Name:
    ZoneAlarm Pro

    Message Edited by TomaX_X on 11-03-2008 08:11 PM

  2. #2
    tomax_x Guest

    Default Re: ZAP Key won't register after the next day

    oh no i only have 12 days left please help

    also the website says my license key is valid but the program does not

    Message Edited by TomaX_X on 11-04-2008 07:13 PM

    Message Edited by TomaX_X on 11-04-2008 07:13 PM

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZAP Key won't register after the next day


    <BLOCKQUOTE><HR>TomaX_X wrote:
    oh no i only have 12 days left please help

    also the website says my license key is valid but the program does not

    Message Edited by TomaX_X on 11-04-2008 07:13 PM

    Message Edited by TomaX_X on 11-04-2008 07:13 PM
    <HR></BLOCKQUOTE>
    Some time after a New Install, the Registry License area mayget corrupted and the New License is not accepted..The Remidy for this is a Clean Uninstall of ZA with the /clean /rmlicense Switch to clear out the Corrupt Licens and allow the Valid License to be accepted durring the Re-Install.
    Try a clean unistall of the program then reinstall the program.....

    1.) Download a Current Copy of Zone Alarm Security Suite from
    ZA website in the release history section.

    http://download.zonealarm.com/bin/fr...seHistory.html


    2.) Go into ZA Overview/Preferences and Un-Check "Load Zone Alarm on Startup"
    3.) Reboot Computer to Remove Zone Alarm drivers from Memory..
    4.) Temporarily shut down any other AV/AS Security programs that May Conflict with ZA Install


    5..) Click on Start -&gt; Programs -&gt; Zone Labs
    RIGHT-click on Uninstall Zone Labs Security, then select Properties.
    Under Target you will see the following line (the actual drive may be different on your system):
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninstexe"
    Change it to:
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean /rmlicense (add a space and then the /clean)
    Click OK to save the new command line.
    Click on Start -&gt; Programs -&gt; Zone Labs -&gt; Uninstall Zone Labs Security
    Click OK to run the uninstaller, and OK any security alerts that pop up.
    say "Yes when being prompted for the removal of all files and allow TrueVector to shut down.
    - Reboot

    Now Start again in the Safe mode and delete these files in the Windows Directory:

    WINDOWS\ Internet Logs

    Program Files\Zone Labs

    WINDOWS\system32\ Zonelabs

    Now Reboot

    Using something like this Freeware CCleaner &lt;--- http://www.ccleaner.com/download/bui...wnloading-slim
    , will help do the cleanup as well on both the Hard drive and the Registry .


    Now Re-install the ZAP program now.
    <BLOCKQUOTE></BLOCKQUOTE>..
    <BLOCKQUOTE><HR>TomaX_X wrote:
    oh no i only have 12 days left please help

    also the website says my license key is valid but the program does not

    Message Edited by TomaX_X on 11-04-2008 07:13 PM

    Message Edited by TomaX_X on 11-04-2008 07:13 PM
    <HR></BLOCKQUOTE>
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    tomax_x Guest

    Default Re: ZAP Key won't register after the next day

    I did what you said.
    Disable from startup
    add /clean /rmlicense
    and then something weird happened and slowed down my comp alot and had to reset
    Then i checked ZA and then it was at trial

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZAP Key won't register after the next day

    Please Contact ZoneAlarm Tech support Directly (Free of Charge) at: www.zonealarm.com/tsform (with IE Browser)Please provide them as much detail as possible about your problem and what you have already tried to resolved the problem..Good Luck..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    tomax_x Guest

    Default Re: ZAP Key won't register after the next day

    I think i fixed it, traded in 8 for 7 and it worked and it is not reseting to trial
    i got 7 because the mod recommended it

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZAP Key won't register after the next day

    Thank you for your Feedback..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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