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Thread: I Dowloaded Free ZoneAlarm but got Zonealarm Security Suite.

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  1. #1
    gilmoregirlsrok Guest

    Default I Dowloaded Free ZoneAlarm but got Zonealarm Security Suite.

    I had ZoneAlarm Free Firewall on my computer for the past 6 months, but tonight I got this window popup telling me Thankyou for using ZoneAlarm Pro but your trial has ended. It gave me no options other than to buy it or remind me later. I never downloaded this Pro version. So I completely removed ZoneAlarm and tried to download the free one again. It won't let me. So I clicked on a link from this forum for the free Firewall only and it said it was downloading the free firewall but when it came to the installation setup it was the ZoneAlarm Security Suite. I just want the Free Firewall so how do I get it?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: I Dowloaded Free ZoneAlarm but got Zonealarm Security Suite.


    <BLOCKQUOTE><HR>Gilmoregirlsrok wrote:
    . So I clicked on a link from this forum for the free Firewall only and it said it was downloading the free firewall but when it came to the installation setup it was the ZoneAlarm Security Suite. I just want the Free Firewall so how do I get it?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

    <HR></BLOCKQUOTE>

    IF all you want is Just the Free Basic Firewall and no other Components.. you need to Download the Old ZAFree 6.5

    6.5.737.000 was released to the public on August 31, 2006. To download this version, click here.


    Here is a Clue for Users of ZAFree 7.0 for WinXP..all version of ZAFree for Win XP ever since the First ZAFree Ver. 7.0 contain the full Trial of ZA Security Suite.. 44.6Mb, nearly three times bigger than the original ZAFree Ver 6.0,this is a Marketing Ploy to offer FRee users a chance to try the 15 day trial of the Full Security Suite, even though durring the Install process you can Decline the Free Trial of the Security Suite, the fact that the ZA Anti-Virus and Anti-Spyware install modules are included in the ZAFree Install package will Conflict with any other Anti-Virus or Anti-Spyware that you have pre-installed before installing ZAFree .2.) Please note that ZAFree for XP does not always play nice with many security tools. For example, Norton,McAfee,ad-aware, Ad-watch, AVG 8, spybotS&amp;D, Spyware Doctor, Spysweeper. For sure it cannot be installed if you have still another Antivirus software or Firewall (other than Windows Firewall) installed or active,however you may want to disable the NAV 2008 Internet Worm Protection as it acts like a mini inbound Firewall that will Conflict with ZA Firewall.

    To troubleshoot ZAFree issues it is highly recommendedthat youremove all the above and install them back on (if you really need to) after your ZAFreeis installed and configured and runningas it should. If you have not installed any of the above ensure that NO left overs areon the system (they can conflict with the ZA install).Here is another tip:Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel. It seems that Spyware Doctor's Process Guard does not play nice with ZA. There is a known issue that PC Tools is investigating where the Spyware Doctor causes excess CPU usage for vsmon.exe. This was really never a big deal for me, but apparently with the newest ZA update, this conflict has risen to a new level. If I disable Process Guard then ZA functions normally.
    NOTE: You must go into ZA Overview/Preferences and UN-Check "Load ZoneAlarm Free on Startup"3. Reboot the Computer. 4. Install the new ZA update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    gilmoregirlsrok Guest

    Default Re: I Dowloaded Free ZoneAlarm but got Zonealarm Security Suite.

    Thankyou George for all that helpful information! Before reading this reply My daughter got up this morning cleaned the computer of everything ZoneAlarm and did a fresh download of ZoneAlarm Free Version 7.0.483.000 and it came up correctly..........so far. Should we have the ZoneAlarm Security Suite issue again we will do as you suggested. Maybe it worked this time too because I had taken off Ad Aware last night? I still don't understand tho why it came up with&quot; Your Free Trial of
    ZoneAlarm Pro has now ended&quot; when that's not what we had!

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: I Dowloaded Free ZoneAlarm but got Zonealarm Security Suite.

    Your Welcome
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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