I'm having an absolutely horrific time re-installing ZA. Once upon a time a few weeks ago, I had a perfectly functioning ZA Pro with Norton Anti-Virus working together side by side until I installed an update to Norton AV that started freezing up my machine. I've since taken my machine to a tech guy here in town, who removed the Norton AV and installed Eset. The problem is that ZA stopped working a few days later. I've tried un-installing and re-installing. At first, I got an error that said I was missing ssleay32.dll. I've fixed that error. (I found a copy of the dll file in another part of my machine.) Now, however, when I try to install ZA Pro from the disk I bought, it gives me a couple of errors, the most consistent being this:
Setup was unable to find the msi package or patch.
http://redirect.zonelabs.com/redirec...b&oem=1025 =0 =en&link_id=1
When I try to download ZA (free edition) and install it, Eset thinks ZA is a virus and grabs one of its files and quarantines it. But whether or not Eset is running, I get an error that says the server isn't responding, and it asks me if I want to cancel the download. It then gives me the error detailed above.
I'm ready to pull out all of my hair. I'm just running Windows firewall, which is better than nothing but I'm really uneasy about it. Can someone please help me? (And, yes, when I uninstalled ZA, I used the instructions given on this site in the user forum.)
Thanks so very, very much in advance!
P.S. I'm not sure about which software version it is. I assume it's the latest.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro