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Thread: Unable to install

  1. #1
    glennefidler Guest

    Default Unable to install

    Trying to install ZAPro for my husband on
    HP media center machine,
    running Windows XP. This machine just came home from getting "fixed" and did not have service pack 3 and 4 installed. Have downloaded both but am not sure where to install them...in the C:\ or in the Windows folder... either place ZA does not acknowledge that they have been installed. Hope the way out is not a complicated scenario. cpu arrived home from being fixed with Norton installed which I uninstalled because I don't like it nor do we own a copy of it.......Jane


    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Pro

  2. #2
    prof_fate Guest

    Default Re: Unable to install


    <blockquote><hr>glennefidler wrote:
    Trying to install ZAPro for my husband on
    HP media center machine,
    running Windows XP
    . This machine just came home from getting &quot;fixed&quot; and did not have service pack 3 and 4 installed. Have downloaded both but am not sure where to install them...in the C:\ or in the Windows folder... either place ZA does not acknowledge that they have been installed. Hope the way out is not a complicated scenario. cpu arrived home from being fixed with Norton installed which I uninstalled because I don't like it nor do we own a copy of it.......Jane


    Operating System:
    Windows XP Home Edition
    Software Version:

    Product Name:
    ZoneAlarm Pro

    <hr></blockquote>at one time ZoneAlarm did not Support Media Center Edition of WinXP.. Perhaps you should contact Customer Service or Tech Support.
    http://forum.zonelabs.org/zonelabs/b...ssage.id=75678
    ZoneAlarm Tech Support and Customer Service do not
    Monitor this Forum..


    There are two Seperate Web-links for those two services..
    Customer Service
    www.zonealarm.com/csform

    ZA Tech Support (Requires Valid ZA License Key) www.zonealarm.com/tsform


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