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Thread: Internet NOT WORKING.....pls help

  1. #1
    bhav Guest

    Default Internet NOT WORKING.....pls help

    Hi, i installed zonealarm suite on my comp few weeks ago. I uninstalled it yesterday for some reason and it wasnt unistalling properly saying that TrueVector must be closed, however i could not find it. Finally i found it in my registery in regedit and i deleted all zonealarm/zonelabs files and from my C drive. The internet runs on wireless and now i cant get any internet because it says "Limited Connection or No Connectivity". NOw, i know that its notmy interent cos wireless works fine on my other computers and i think it has something to do with TrueVector.
    Zonealarm is now unistalled....well i think so pls help...
    Thnx
    Bhav

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
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    The 3rd Coast - South Central Texas
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    Default Re: Internet NOT WORKING.....pls help

    <BLOCKQUOTE><HR>Bhav wrote:
    Hi, i installed zonealarm suite on my comp few weeks ago. I uninstalled it yesterday for some reason and it wasnt unistalling properly saying that TrueVector must be closed, however i could not find it. Finally i found it in my registery in regedit and i deleted all zonealarm/zonelabs files and from my C drive. The internet runs on wireless and now i cant get any internet because it says "Limited Connection or No Connectivity". NOw, i know that its notmy interent cos wireless works fine on my other computers and i think it has something to do with TrueVector.Zonealarm is now unistalled....well i think so pls help...ThnxBhav

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>The TrueVector Problem happened because you did not Properly Shutdown ZoneAlarm First, Before trying to Uninstall it..

    The simplest procedure is to:
    1.Download the Latestinstallerpreferably with IE Browwserand no Download Manager/accelerator like Get-Right) ZAFree http://download.zonelabs.com/bin/fre...seHistory.htmlZAP http://download.zonealarm.com/bin/fr...seHistory.html ZAAV http://download.zonealarm.com/bin/fr...seHistory.htmlZAAS http://download.zonealarm.com/bin/fr...seHistory.htmlZASS http://download.zonealarm.com/bin/free/information/zass/releaseHistory.html

    2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)
    3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory
    4. Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    Please note that ZASS does not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS issues remove them and install back once you see that ZA works as it should. For example, spyspweeper, spyware doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, registry locking tools, etc...

    Here is a List of the Most common User problems..a.) The first thing a Hacker, Trojan or Virus tries to do if they infect your computer or gain access to your Computer, thru an Email Attachment or pop-up on a Website or user over-ridding the Security alerts by the firewall, is to shutdown, any Firewall, AV/AS.. That is why some users have problems updating ZoneAlarm or any other security program..vsmon.exe/TrueVector is the first thing that loads when your computer starts to boot up, the ZA tray Icon is just a Icon that loads later in the Boot-up process..and TrueVector /vsmon.exe is the last thing to shutdown when your computer shuts down to insure that your computer is always protected..That is why " if Load ZoneAlarm on startup in not Un-checked" and computer Rebooted, Truevector will stay in Memory and will not be removed during Install or Upgrade, in fact the install may fail because Truevector in an attempt to protect your computer will think that the New Install attempt to install a new version of Truevector may be a Hacker Attempting to shut down Truevector..That is why it is very Important to use the Un-Check "Start ZA on Startup" method so that a New Upgrade Copy of TrueVector/vsmon.exe can be installed..b.) some Computer Users thinkhttp://s118.photobucket.com/albums/o...2/th_1what.gif that if one Firewall and anti-Virus is good, two or three different ones running at the same time must be better? http://s118.photobucket.com/albums/o.../th_1mad-1.gif

    5.)- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=154. Most new pc/laptops come with pre-installed security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product. <HR>

    Just One, Not Two -- Never use two software Firewalls at the same time. <HR>Just One, Not Two -- Never use two anti-virus products at the same time. --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:964190370
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200811.4885
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    Last edited by GeorgeV; March 9th, 2014 at 06:35 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


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