I have a very great problem in shutting down my laptop, it's just keep having the blue screen, unable to shutdown. I have tried the clean uninstall and using the regedit to change WaitToKillServiceTimeout =20000 but to no avail. Can anyone advice me what should I do now?
Window XP SP2Zonealarm Security Suite version 8.0.059.000TrueVector security engine version 8.0.059.000Driver version 9.0.059.000Antivirus engine version 18.104.22.1688 DAT file version 964205853Antispyware engine version 22.214.171.124, DAT file version 01.200809.4590Antispam version 126.96.36.19957
Operating System:Windows XP Pro x64
Product Name:ZoneAlarm Internet Security Suite