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Thread: 8.0.059.000 Reinstall with same issues.

  1. #1
    Charles_B Guest

    Default 8.0.059.000 Reinstall with same issues.

    Reinstall 8.0.059.000.This time on the clean uninstall and delete this files while in Windows, I used the following using this link:

    http://forums.zonealarm.org/zonelabs...ssage.id=83323


    Now Start again in the Safe mode and delete these files in the Windows Directory:

    WINDOWS\ Internet Logs

    Program Files\Zone Labs

    WINDOWS\system32\ Zonelabs

    Now Reboot

    Then used CCleaner and reinstall and having the same issues.Doesn't disable Windows firewall,but you can disable manually.No biggie.
    When you get e-mail in Outlook Express inbox and try to reply,reply all, or forward it crashes Outlook Express.You have to turn off Junk E-Mail Filter to get it to work.Then turn it back on.
    Then Alerts & Logs / Log Viewer getting a lot of medium alerts blocking incoming IP addresses that are in starting addresses & ending IP addresses on my router.I do have DHCP & DNS Servers are in the Trusted Zone in Firewall Zone.Had to add IP range addresses of IP ranges of my router wired D-Link DI-604 to stop all this medium alerts in Log Viewer/Firewall.

    Please advice.


    XP Service Pack 3

    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:964499498
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200811.4925
    AntiSpam version:5.0.61.9957

  2. #2
    Join Date
    Nov 2004
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    Default Re: 8.0.059.000 Reinstall with same issues.

    Hi!please contact ZA technical support at: www.zonealarm.com/tsform Preferebly use IE and a free e-mail service like gmail or hotmail.Check the spam folder since often responses are junged.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Charles_B Guest

    Default Re: 8.0.059.000 Reinstall with same issues.

    Thank You for your reply.Will send ticket to Tech Support.Will post response if any.

  4. #4
    Join Date
    Nov 2004
    Location
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    Posts
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    Default Re: 8.0.059.000 Reinstall with same issues.

    Perfect, thank you! :8}Post back if you have any news or you were able to troubleshoot it.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Charles_B Guest

    Default Re: 8.0.059.000 Reinstall with same issues.

    Workaround for issues I encounter :

    For OE turn off Junk E-Mail Filter to get it to reply or forward.Then turn it back on.
    Turn off Windows firewall so it shows one. ZA as firewall.
    Add IP range addresses from router in Trusted Firewall Zone.

    Send ticket to Tech Support for why this issues are happening in current version.

    Thank You fax

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: 8.0.059.000 Reinstall with same issues.

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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