I began by uninstalling using the function in the Zone Labs folder. Upon installing the new program it locked-up XP on reboot. I loaded safe mode and was able to uninstall using the /clean option this time. I reinstalled and had the same XP lockup. After three go-arounds I gave up and loaded a freeware AV program so I was protected. No problems here . . .
The previous version was operating without any difficulty. What have you done to this program to make it prevent XP from loading?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Antivirus