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Thread: Issued same license key.

  1. #1
    needsfixin Guest

    Default Issued same license key.

    I have just renewed my subscription today, but was issued with the same license key as last year. Therefore Zonealarm says I
    still only have 19 days left, when it should be 384!

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: Issued same license key.


    <BLOCKQUOTE><HR>NEEDSFIXIN wrote:
    I have just renewed my subscription today, but was issued with the same license key as last year. Therefore Zonealarm says I
    still only have 19 days left, when it should be 384!

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>Please contact ZA Customer Service and ask thm about your new License.. www.zonealarm.com/csformor www.zonealarm.com/support/ and click on the Live Chat with Customer Service..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Issued same license key.

    Hi!
    yes, it is normal as soon as ZA connects to the registration servers you will get your days updated...

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Charles_B Guest

    Default Re: Issued same license key.

    You could login to My Account : View Order History.Your new license key is listed there.
    This is just a suggestion.This is what I had to do once when has days leftover on old license.
    Please forgive if I'm butting in.Just being helpful.

  5. #5
    needsfixin Guest

    Default Re: Issued same license key.

    Thanks for the responses, the issue is resolved. Previously I was issued with a new license key. It took a reboot for the
    missing days to appear.

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