I had Free
V7.1-248 running and saw that there was an update available.
As usual with ZA, since I never had any problems updating, I told it to update.
BOY did I have a problem updating.
Here's what happened:
The actual update ran through without a problem but when I rebooted ZA never seemed to come up.
The only thing I would get was "Protection is up, UI is initializing."
I could not bring up the control panel nor do anything with ZA.
All internet connections were down.I tried to uninstall it but it wouldn't let me as True Vector was still running.
I went into the Services control panel so I could stop TV, but it was shown as starting and stop was grayed out.
Then I rebooted into Safe Mode and was able to uninstall ZA.
Then when I went back to regular mode the internet came back up, but all my desk top settings were out of wack.
Then I System Restored but the one I picked was too early and the new non-operating ZA came back up.
Then I Sys Restored to yesterday, and it came back with what looked like V7 of ZA.
Internet was OK, but when I went into ZA's controp panel it was blank.
I assume the restore brought back the core elements of ZA V7 but not the rest of it since I uninstalled it.
I uninstalled it and had a running system with no ZA.
I made a new Sys Restore point.
I took a chance and re-installed ZA V8 and it looked like it was going to be a problem again, but somehow it actually came up properly and now seems to be running fine, along with all internet functionallity!!
Overall it took me about 3 hours to get back to a fully functioning system.
I see from some posts that others were having the same types of problems.
Is this the future of updating with ZA???
Operating System:Windows Vista Home Premium
Product Name:ZoneAlarm (Free)