To make a long story short, my ZoneAlarm I have been using for 6 months which has never caused me any problems gave me a message Thursday
a update was available, I updated.
When restarting my computer it took about 15 minutes for my Window XP to show the desktop and I got a error message regarding
Thereafter when I tried to get on the internet (DSL) it works fine for about 3 minutes and then I can go no further, it will not download any web pages, it freezes up and times out.
I tried to uninstall ZoneAlarm using the Add/Remove Programs and it gave me error message it could not uninstall due to True Vector.
Then after browsing this forum, I followed directions on how to completely remove ZoneAlarm on my system, however there were a large number of files that would not delete with error message "access denied".
Then after deleting everything I could (ZoneAlarm, temp directory, prefetch directory) I restarted my computer and it now comes up with a message from ZoneAlarm my 14 day trial will end soon, and my internet does the same thing, works fine for 3-5 minutes and then freezes and locks up.
I tried to do a system restore and it does not help.
When I try to start my computer in Safe Mode for some reason I can't get the arrows to move to highlight Safe Mode, and num lock is off too.
Can anyone help me?
I considered reinstalling ZoneAlarm, but I was afraid I would screw it up even more.
I am about ready to take my computer to the shop!
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)