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Thread: For Fax RE Installation and Internet Access Problems

  1. #1
    gratflkat Guest

    Default For Fax RE Installation and Internet Access Problems

    The past two days have been a nightmare of problems since downloading the new version ZoneAlarm.

    My computer has frozen, I could not access the internet, could not open the ZoneAlarm software, and was unable to delete ZoneAlarm.
    I took an aspirin and went to bed.
    This morning I approached my computer with more than a little trepidation, a giant cup of caffeine, and generous amount of determination.With my broken laptop beside me, I opened my working computer to ZoneAlarm User Forum.
    I noticed the name "Fax" sprinkled throughout the forum giving much needed advice over and over.
    You seemed to know what you were talking about so I decided to try your advice for manually removing ZoneAlarm in the Safe Mode.
    It worked like a charm!!!!!!
    Afterwards I turned off my spyware and tried downloading ZoneAlarm again.
    No more problems!
    I just wanted to thank you for taking the time to help those of us who are not so computer savvy!
    I don't know what I would have done if it were not for your great advice.
    Keep up the good work!!

    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004

    Default Re: For Fax RE Installation and Internet Access Problems

    Hi!Great to hear that the suggestions were helpful!!!Just doing it for fun but sometime receiving compliments isnice Thank you for taking the time to report back your experience.Cheers,Fax

    Click here for ZA Support
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