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Thread: vsmon

  1. #1
    henkh Guest

    Default vsmon

    After trying to update ZA, ZA would not run anymore. Message: Could not execute external program c:\windows\system32\zonelabs\vsmon.exe. Taskmanager indicates vsmon is running.
    I have cleaned my system according the instructions from the faqs. Reinstalled. Repeated this steps. But nothing helps.

    Who have any idea?



    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm (Free)

  2. #2
    nita Guest

    Default Re: vsmon

    Went back to old version myself. Had the same problem with new update as you. Tried all the suggestions given by GURU and others (spent about 4 hours re-installing & uninstalling), but no luck. So I had to go back to prior Version 7.0.483.000. Everything is fine now. If you haven't found a solution yet, you might want to try it. If you have, I'd really appreciate the info.

    Following are the steps I used for XP Pro:

    1. Download old Version 7.0.483.000 at

    2. Then Version 8 must be uninstalled in Safe Mode. (BTW, don't use the Zone Alarm products Uninstall - that doesn't seem to work either - even in safe mode!).

    Safe mode = turn computer on, press F8 until menu comes up, click on safe mode, then click on your operating system.

    3. When safe mode is up, click Start menu > control panel > add/remove.

    4. When Add/Remove has populated programs (which takes a minute or two), scroll down to Zone Alarm, click change/remove.

    5. Upon notice that it has been removed, you'll have to shut down & restart machine. Then install the old Version.

    I realize that this is not optimal; however, four hours is about all I have time to spend. Let me know if you've found anything that works on Version 8. I'm all stressed out on that one at this stage.


  3. #3
    henkh Guest

    Default Re: vsmon

    THX for your message.
    On this moment ZA is running.

    What have I done to fix it?

    I have used this link!PAGETYPE?sq=vsmon&sc=7&sp=7& amp;sf=101113&sg=1&st=718717&documenti d=344896&action=view

    But I also have ( all in safemode):

    removed completely AVG( free Virusscanner)
    checked via autoruns that nor ZA or AVG will start after reboot
    removed from the registry the keys: Hkey_classes_root\Zone.clientM 1 and ...M2
    used CCLEANER to emtpy the recycle bin and fix registry-problems

    After rebooting i have downloaded a fresh file and started the install myself.

    I hope this can help you. Success


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