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Thread: Another true vector need to close thread

  1. #1
    kwng Guest

    Default Another true vector need to close thread

    I have read a few in the forum an dI tried a few of the methods i.e. total removal in safe mode and shutting down windows firewall, etc. but to no avail. I used to have Zone Alarm firewall version 7++ basic (free license). Recently, I was informed of an update and I performed an update to version 8.0.065.000. I made a mistake but clicking next too fast and ended up installing the 15-day trial security suite. I then uninstalled the trial version and reinstalled it with the free version. Unfortunately, after the installation and restart, the message stating that "True vector has encountered problem and need to be closed". When I clicked "OK" it came back again within seconds and this is repeated over and over again. I cannot access internet at all and the only thing to do is to permanently uninstall zone alarm.
    I would appreciate very much if anyone has anything I could try to get it working again.

    My PC is running Windows XP Pro Sp3. It runs on Cyrix CPU (Patriot brand) with 512 Mb RAM.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: Another true vector need to close thread

    2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --> Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4. Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..Here is a List of the Most common User problems..a.) The first thing a Hacker, Trojan or Virus tries to do if they infect your computer or gain access to your Computer, thru an Email Attachment or pop-up on a Website or user over-ridding the Security alerts by the firewall, is to shutdown, any Firewall, AV/AS.. That is why some users have problems updating ZoneAlarm or any other security program..vsmon.exe/TrueVector is the first thing that loads when your computer starts to boot up, the ZA tray Icon is just a Icon that loads later in the Boot-up process..and TrueVector /vsmon.exe is the last thing to shutdown when your computer shuts down to insure that your computer is always protected..That is why " if Load ZoneAlarm on startup in not Un-checked" and computer Rebooted, Truevector will stay in Memory and will not be removed during Install or Upgrade, in fact the install may fail because Truevector in an attempt to protect your computer will think that the New Install attempt to install a new version of Truevector may be a Hacker Attempting to shut down Truevector..That is why it is very Important to use the Un-Check "Start ZA on Startup" method so that a New Upgrade Copy of TrueVector/vsmon.exe can be installed..============================5.) Please note that ZAFree for XP does not always play nice with many security tools. For example, Norton,McAfee,ad-aware, Ad-watch, AVG 8, spybotS&D, Spyware Doctor, Spysweeper. For sure it cannot be installed if you have still another Antivirus software or Firewall (other than Windows Firewall) installed or active,however you may want to disable the NAV 2008 Internet Worm Protection as it acts like a mini inbound Firewall that will Conflict with ZA Firewall.

    To troubleshoot ZAFree issues it is highly recommendedthat youremove all the above and install them back on (if you really need to) after your ZAFreeis installed and configured and runningas it should. If you have not installed any of the above ensure that NO left overs areon the system (they can conflict with the ZA install).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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