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Thread: Performance Issues with Version 8

  1. #1
    jkeane Guest

    Default Performance Issues with Version 8

    Just upgraded from version 7 to 8.0.065.000 and the performance of internet explorer is appalling, navigating from one web page to another is just so slow.
    Uninstalled and installed from afresh and the
    performance problem
    is the same, if anything worse. So for now I'll go back to version 7 until the issues have been resolved.
    Windows updates have been run prior to the 2nd installation so all the vista patches are upto date.
    Anyone got a solution to this ?
    John

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: Performance Issues with Version 8

    1.) there have been two Changes to Microsoft IE7 in that last two weeks..2.) Check that your Browser Configuration in ZAFree Program Control has not changed to "???" instead of Green checkm marks..2.) Please note that ZAFree for XP does not always play nice with many security tools. For example, Norton,McAfee,ad-aware, Ad-watch, AVG 8, spybotS&D, Spyware Doctor, Spysweeper. For sure it cannot be installed if you have still another Antivirus software or Firewall (other than Windows Firewall) installed or active,however you may want to disable the NAV 2008 Internet Worm Protection as it acts like a mini inbound Firewall that will Conflict with ZA Firewall.

    To troubleshoot ZAFree issues it is highly recommendedthat youremove all the above and install them back on (if you really need to) after your ZAFreeis installed and configured and runningas it should. If you have not installed any of the above ensure that NO left overs areon the system (they can conflict with the ZA install).Here is another tip:Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel. It seems that Spyware Doctor's Process Guard does not play nice with ZA. There is a known issue that PC Tools is investigating where the Spyware Doctor causes excess CPU usage for vsmon.exe. This was really never a big deal for me, but apparently with the newest ZA update, this conflict has risen to a new level. If I disable Process Guard then ZA functions normally. ---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:966020835
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200812.5045
    AntiSpam version:5.0.61.9957
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1 (32-Bit)
    ZoneAlarm Pro version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200812.5045
    A Vast 4.8 Anti-Virus Home Edition
    ----------------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


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