I have windows xp home edition with ZA 7.0 which worked fine until microsoft autoupdate loaded SP3 and now windows will not start. I uninstalled ZA in safe mode but I am unable to to start windows fully with no start menu, programs not working and no internet access. I have system mechanic but it will not start with an error the component "ioFileInfolist" is required for system mechanic to operate and could not be started. I tried to install a new ZA 2009 ISS but it would not load due to could not load DLL library COCUME~1/Glen/LOCALS~1/Temp/122108190555/vsutil.dll. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. What kind of problem do I have and how can I fix it?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite