I just upgraded to Zone Security Suite Version 8
(80_059_000) with my OS on XP Home Edition SP3.
The install works fine but when zone starts, I receive a Program Error pop-up that states:
"vsmon.exe has generated errors and will be closed by windows.
You will need to restart the program."
This pop-up is followed by a DrWatson Fatal Error pop-up stating:
"Dr. Watson was unable to attach to the process. It is possble that process exited before Dr. Watson could attach to it.
Windows returned error code = -2147024891
The pop-ups re-appear within a few seconds of [Cancel] on the program error and [OK] on the DrWatson error.
Also, when I hold the cursor over the Z in the task bar, it shows "Protection is up, UI is initializing"..Zone has been removed and reinstalled several times in both normal start-up and in safe mode using the program uninstall and the manual method (as seen in many posts)..Of additional note, Zone starts successfully in Safe Mode..Any ideas on what is happening or what I should try next to get Zone to work under a normal start-up
(the start at start-up option has been ed-selected)????
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite