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Thread: Re: ZoneAlarm spontaneously shuts down during PC useage.

  1. #1
    shdbone Guest

    Default Re: ZoneAlarm spontaneously shuts down during PC useage.

    Hi there - this has just started to happen to me too, once a couple of days ago and again tonight - restarted it straight away and engaged lock for a while, total paranoia but nothing appears to be attacking. Until such time as someone has worked out why, is it possible for the techies to put in an automatic warning? its a bit dangerous if, like me you have various things including email running unattended if za suddenly stops working.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: ZoneAlarm spontaneously shuts down during PC useage.


    <BLOCKQUOTE><HR>shdbone wrote:
    Hi there - this has just started to happen to me too, once a couple of days ago and again tonight - restarted it straight away and engaged lock for a while, total paranoia but nothing appears to be attacking. Until such time as someone has worked out why, is it possible for the techies to put in an automatic warning? its a bit dangerous if, like me you have various things including email running unattended if za suddenly stops working.
    <HR>http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..</BLOCKQUOTE>This User Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction by Other more Experienced Users..
    ZoneAlarm Tech Support and Customer Service do notMonitor this Forum..

    1.) It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..


    2.) you never indicated what Version Of windows you have, and if XP or Vista and what Service Packs installed..

    3.) what Version Of ZoneAlarm 7.x, 8.0? and Free, Suite, ZAPro? etc..

    4.) it would be Better is you Started your Own Problem Message trend, and Not add your problem to somebody else request for help..

    5.) as a matter of Curtsey and to provide the Best solution to each Users problem, the Guideline Rules,ask each User to Please starttheir own thread. And start only 1 thread for each problem.</COLOR> This insures that each User receives a solution specific to their on Problem,When other user like yourself interject your own problem into the discussion of somebody else's problem, any advice or solution to your problem would confuse and may conflict with the solution to the Originating Users problem..

    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:975399404
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200812.5085
    AntiSpam version:5.0.61.9957
    -------------------------------------------------


    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    shdbone Guest

    Default Re: ZoneAlarm spontaneously shuts down during PC useage.

    Oh dear! I didnt want to tread on any toes, its just that I searched for this problem and it looked the same,so it looked like the most relevant place. Bear with me, us old ladies are not familiar with this type of etiquette I'm afraid and I cant afford expensive tech phone calls. My pc is also xp with the latest za suite and windows etc all up to date. PS I also thought it would be NICE for the other person to know they are not alone in the wilderness, sorry for the mistake.

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