Ticket to Zone Labs Technical Support :
I read reference to this executable as a removal tool for ZAISS in Zonealarm Users Forum.Could you give detail in the procedure for removal.

http://download.zonealarm.com/bin/fr...cpes_clean.exe

Case Number: 679718
Case Assigned to: Zone Labs Technical Support

------- WHEN REPLYING, PLEASE TYPE YOUR TEXT ABOVE THIS LINE -------->

Hello Charles,
Thank you for contacting ZoneAlarm technical support.

I understand that you would like more information on the removal tool.

This tool will remove all ZoneAlarm products from your system.

Please just download and run the tool, following the instructions.

If my answer did not resolve your issue, or you would like further assistance on this issue, please reply to this email.
By replying, and leaving the subject line intact, your response will come directly to me. If you have a separate issue you
would like assistance with, please submit a new request using the website at:

http://www.zonealarm.com/tsform .

Thank you for choosing ZoneAlarm Security!

Jeremy
Technical Support
ZoneAlarm, A Division of Check Point Software

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YOUR CASE DETAILS
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Case Number: 679718
Case Assigned to: Zone Labs Technical Support
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P.S.I would like to Thank All in the User Forum.This will be my last post.Looks like I've rattle some chains.I will just sit in the side lines and absorb all the knowledge from the Guru's and all Users who contribute to this great Forum.



Firefox/3.0.5
XP SP3
ZoneAlarm Security Suite version:7.0.483.000
TrueVector version:7.0.483.000
Driver version:7.0.483.000
Anti-virus engine version:3
Anti-virus SDK version:5.0.1.85
Anti-virus signature DAT file version:975679944
Anti-spyware engine version:5.0.189.0
Anti-spyware signature DAT file version:01.200901.5105
AntiSpam version:5.0.6.8903