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Thread: Getting very frustrated!!!

  1. #1
    courtney_may Guest

    Default Getting very frustrated!!!

    I've been having problems upgrading to a new version of ZoneAlarm. So I posted a plea on this forum board, where you told me that I just manually uninstall every piece of left over Zonealarm i could.
    which i did.
    so I tred to download the new version and its telling me that ZoneAlarm is BLOCKING my download.
    firstly, why is it blocking its own download to begin with?
    secondly, how can it be blocking a download if it doesnt even exist on my computer?!
    and thirdly, what do i do now because i dont have security anymore and i cant download any!!!!?

    Windows Vista Home Basic
    Software Version:
    7.1 (Vista)
    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by Courtney_May on 01-15-2009 06:28 PM

  2. #2
    naivemelody Guest

    Default Re: Getting very frustrated!!!

    Use the new ZoneAlarm Removal Tool:Click here > http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Save to desktop, right click and "run as administrator"
    This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.<hr>To re-install...Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    - follow tips and guidelines.

    Do you have any other security software/ monitors/ back-ups? ThreatFire, Webroot, SpywareDoctor, Ad-Aware, Spybot? Norton Ghost, System Mechanic, etc? Please list.


    You may wish to shut these off or un-install prior to ZA re-install.




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